pn365 Frequently Asked Questions

The minimum deposit at pn365 is ₱100 for GCash, PayMaya, and Philippine bank transfers (BDO, BPI, Metrobank, UnionBank). For cryptocurrency deposits, the minimum is the equivalent of approximately ₱500 worth of USDT or BTC at the prevailing rate, due to minimum on-chain transaction requirements. There is no maximum deposit limit set by pn365, though your payment provider may impose its own daily transfer limits.

GCash withdrawals from pn365 are processed within 3 to 5 minutes during normal operations — it's the fastest withdrawal option available. Bank transfers (BDO, BPI, Metrobank) are processed within 30 minutes during pn365 business hours, though your bank's own processing window may add up to a few hours. Cryptocurrency withdrawals depend on blockchain confirmation times — USDT TRC20 typically confirms in under 5 minutes.

pn365 does not charge any platform fees on deposits or withdrawals. However, your payment provider may apply its own fees — for example, GCash charges a small transfer fee on some transaction types, and Ethereum-based crypto withdrawals will incur gas fees set by the network, not by pn365. USDT via TRC20 (Tron network) has significantly lower gas fees than ERC20 and is recommended for crypto withdrawals.

Yes. pn365 accepts direct bank transfers from BPI, BDO, Metrobank, and UnionBank. Select Deposit, choose Bank Transfer, and pick your bank from the list. pn365 will display the receiving account details. Make the transfer from your online banking app and submit the reference number through the pn365 deposit form. Bank transfers are typically credited within 15 to 30 minutes during business hours after the reference is confirmed.

In the pn365 wallet, select Deposit and choose Cryptocurrency, then pick USDT (TRC20 or ERC20) or Bitcoin. pn365 will generate a deposit wallet address and QR code. Send the crypto from your exchange or wallet app to that address. Once the blockchain confirms the transaction, pn365 converts the amount to PHP at the current rate and credits your wallet. USDT TRC20 is recommended for low fees and fast confirmation.

A wagering requirement (also called a rollover or turnover requirement) means you need to bet the bonus amount a set number of times before those funds become withdrawable. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before any winnings from that bonus can be withdrawn. Wagering requirements and eligible games for each bonus are clearly listed on the individual promotion's terms page at pn365.

Yes. All pn365 bonuses have an expiry date, which varies by promotion but is typically 7 to 30 days from the date the bonus is credited to your account. If the wagering requirements are not completed before the expiry date, the bonus funds and any associated winnings will be removed from your account automatically. The expiry date is always shown in the bonus terms. Set a reminder so you don't let a bonus expire unused.

Yes. pn365 runs a tiered VIP loyalty program where players earn points on every real-money bet placed across slots, live casino, and sports betting. As you accumulate points, you progress through VIP levels — each unlocking higher cashback rates, faster withdrawal processing, dedicated account managers, and exclusive reload bonuses. Active VIP members also receive invitations to private pn365 promotions not available to standard accounts. Check the VIP Program section in your account dashboard for current tier requirements.

No. Bonus funds at pn365 are non-withdrawable until the applicable wagering requirements have been fully satisfied. You may, however, request withdrawal of your real-money deposit balance at any time, even if a bonus is still active — but the bonus funds and any winnings attributed to bonus play will be forfeited if you withdraw before completing the wagering requirement. This is standard practice on all PAGCOR-licensed online casinos and is clearly stated in each promotion's terms.